Marketing

Benefits of Digital Asset Management for Remote Teams

If your team has the option to work remotely, it’s important to ensure collaboration remains high. Here’s how a DAM can help.

Carlie Mason

March 18, 2020

Carlie Mason

Director of Growth Marketing

3 min read

Smiling businessman working on a laptop

While many organizations feel that they’re equipped to support remote work, a report from Upwork found that only 43% of companies actually have a remote work policy in place. This can be due to a number of factors including security, technical infrastructure, and more, but, as these barriers decrease, more and more organizations are considering transitioning to a remote workforce.

As these organizations provide more employees with the flexibility to work from home, cloud-based solutions become critical to ensure collaboration remains high. Arguably one of the most critical solutions – especially for marketing and creative teams – is a digital asset management system (DAM).

What is a DAM?

A digital asset management system (DAM for short) helps companies manage, organize, share, and distribute their digital assets from within one central library. It improves the productivity of marketing teams and increases the ROI of content and creative programs. While almost any digital file can be managed within a DAM, the most common digital formats include photos, videos, documents, design files, and audio files.

How Can a DAM Support Remote Teams?

A DAM can support remote teams by offering many different benefits including:

  1. Remote access to assets,
  2. Easy transfer of projects, and
  3. Improved communication.

Here we will dive into each of these 3 benefits and identify how they can help your remote team maximize their success.

1) Remote Access to Assets

If your team is planning to work remotely, you need to ensure that everyone can access the files and assets they need. This can be a challenge when you use in-house servers or hard drives, as employees need to take the time to manually find, download and send individual assets to remote team members. This challenge can increase 10-fold if you’re working with large files that can’t be sent over email.

A cloud-based DAM ensures everyone has the ability to securely access, upload, download, and share the assets they need to continue working efficiently – no matter where they are. Unlike other online file-storage solutions, a DAM also offers fully customized permission settings, allowing you to limit who can access, download and share any given set of assets.

When selecting a DAM, it’s important to find a vendor that can meet the security standards required by your organization, such as compliance regulations, recovery policies, and data residency. In particular, if your organization requires data to reside within a specific geography, select a vendor that offers data centers within that area.

Providing users self-serve access enables anyone on your team to find the assets they need quickly and efficiently.

2) Easy Transfer of Projects

A DAM acts as a centralized library for all file types, including Adobe Creative Cloud files and Office documents. This capability provides remote teams with an efficient way to pass off projects from one person to another, without worrying about challenges faced when sending large files through email or delays experienced downloading design packages.

Advanced sharing features, like Web Galleries or Branded Portals, allow you to share a collection of files effortlessly, to both internal and external users. With the option to send via email or create a share link, you can also distribute these collections across multiple collaboration apps, including Slack, Microsoft Teams, and Wrike.

With Branded Portals, you gain the added benefit of fully customizing your portal with a highlight color, header photo, and logo. In addition, these portals can be shared via a customizable URL, providing another way to maintain your brand identity while giving end-users the ability to quickly access the files they need.

No matter which method you use to distribute your assets, you can rest assured that only individuals with specific permission settings will be able to access and download files.

3) Improved Communication

With a remote team, it’s crucial to keep communication flowing and ensure everyone is up to date on current initiatives. A DAM supports communication with numerous integrations into the marketing technologies your teams already love and use.

With project management systems integrations like Wrike and Workfront, users can easily access approved content from the DAM library, as it’s directly embedded into your project management platform. With an integration like MediaValet and Wrike in place, its easier for users to attach assets to specific projects, maintain version control, provide edits, approve content, and more.

With these various integrations, as well as many others, a DAM ensures that your content is easily accessible through all your existing platforms, encouraging collaboration and communication across your various teams.

Building Out Your Remote Tech Stack

Looking to build out your remote tech stack even more? Don’t forget to check out this post, highlights the Top Tools for Remote Teams.


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7 Tactics to Drive DAM User Adoption

Here, we share seven tactics to increase DAM user adoption and improve engagement with your system.

Nuala Cronin

February 21, 2020

Nuala Cronin

Content Manager

3 min read

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Often, the greatest challenge with rolling out a digital asset management system (or any new software) is getting people to use it, yet a DAM implementation is infinitely more successful when people do. Building a user adoption strategy is key in driving system engagement and achieving significantly higher ROI on your DAM.

Whether you’re new to DAM or have had one for years, it’s never too late to start exercising user adoption strategies. Here are seven tips and tactics to consider if you’re looking to increase DAM user adoption and engagement with your system.

1. Implement a Communication Plan

Users tend to be more interested in new software if they believe it will make their day-to-day easier. With this in mind, it can be beneficial to build a communication plan that educates users on why the system is going to benefit them and create excitement.

The best practice is to span your communication plan from pre-launch through post-launch, in order to gain and maintain engagement throughout the roll-out. Some tactics to try are sharing system teasers during pre-launch, providing training material during launch, and releasing periodic system usage tips after the launch.

2. Establish Change Champions

A change champion helps motivate organizational change by leading their circle of co-workers toward understanding the system’s benefits. These individuals can be appointed or volunteer for the position, and often come from any level within the organization.

Change champions act as a source of DAM wisdom by answering any user questions and ensuring each user is getting value out of the tool.

3. Plan a Soft Launch

A soft launch is a pre-release of the DAM given to a limited number of users. The primary goal of a soft launch is to gather user feedback on the system set-up and training methods – allowing you to make any necessary adjustments prior to the official system roll-out. After all, there’s no better expert on how a system should look and feel than the users themselves.

The best practice is to include power users in the soft launch – individuals who will be frequent users of the DAM and, typically, have a high permission level. Of course, if you have the capacity, include additional users as you wish.

4. Schedule Regular Training

Training is a driving force of system adoption because it provides users with the confidence, tools, and comfort they need to use the DAM. For the best results and to cater to differing learning styles, offer a combination of high-touch options, such as live system demos, as well as low-touch options, such as FAQ documents.

Training can be provided by MediaValet or created and led by your internal DAM team. Keep in mind that different user groups will require different levels of training, depending on their permissions or use case, and how frequently they’ll use the DAM.

5. Create a Go-To Resource Area

Even after training, many users will need documents to quickly reference best practices, step-by-step instructions, and company DAM guidelines. Create an area the users know they can go to find these additional resources. Typical material to store in a resource hub includes system training videos, FAQs, and system walk-through documents.

To create a space for your resource hub, you can leverage category access management within the DAM or simply create Branded Portals that are tailored to each user group type.

6. Review Ongoing User Feedback

Allowing users to voice their opinions – both positive and constructive – provides insight into their experience with the platform and how it can be improved. In addition, it provides users with a sense of ownership and ties to the system when you get them involved.

Eliciting user feedback can be a formal or informal process and should be exercised across each of your user groups for the most accurate results.

7. Continue Post-Launch Engagement

Even after your initial launch, it’s important to ensure that users continue to engage with the system. To maintain excitement, leverage various post-launch engagement tactics on a regular cadence. Some tried and true ideas include optional system demos, emails with system usage tips, and Q&A sessions.

While this list can give you a head start on improving user adoption, there are plenty of additional tactics you can implement, depending on your industry or use case. If you’d like help with building a customized user adoption strategy, your Customer Success Manager is always here and ready to help.


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