Unlimited Product Support

Spark your DAM journey with dedicated onboarding

Our experienced team of onboarding managers will guide you through every step of the onboarding process, ensuring a seamless transition and empowering you to unlock the full potential of our solution. From initial setup and configuration to personalized training sessions, we are dedicated to equipping you with the knowledge and tools to hit the ground running.

An assigned onboarding manager, dedicated to your success
Tried and true onboarding plans to future-proof your DAM

Someone to help you at every stage

Your dedicated customer success manager is readily available to address your questions, resolve any issues, and provide personalized guidance. From adding a new user group to providing best practices in metadata, they’re here as your partner-in-DAM. Meet with them as often as you need – we provide unlimited services to help you maximize the use of your DAM and drive ROI.

A designated DAM expert to help you achieve your goals
Regular health checks and monitoring to improve performance
Knowledge and resources on industry best practices

Ignite your team’s potential with unlimited product training

MediaValet offers unlimited training sessions to help you maximize the value of your DAM. Whether you’re a beginner or an advanced user, our experienced trainers will guide your team through interactive sessions, equipping them with the tools and knowledge needed to fully leverage your DAM for their specific job functions.

Unlimited, customized training included in your subscription
DAM certification program and knowledge base

Put out fires in a snap with unlimited support

Whether you’re facing a minor glitch or a complex technical challenge, we’ve got your back. With lightning-fast response times and a wealth of technical knowledge, our support team is ready to swoop in and save the day. Experience the difference with our unparalleled technical support.