General Information

Digital asset management (DAM for short) helps companies manage, organize, share and distribute their digital assets from within one central library. To learn more about DAM, click here.

No, while there are similarities between file sharing and digital asset management solutions, digital asset management provides corporately-controlled permission structures, as well as advanced search, file transformation and sharing capabilities. To find out more and compare solutions, click here.

  • The highest level of DAM system adoption, we do this with award winning Search, User Experience & Customer Success Program
  • Fastest platform recognized for global reach, scalability, security and enterprise-grade performance
  • Full-cycle DAM with use-case led innovation for creative and revenue generating teams

To discuss the goals of your DAM project and how MediaValet can meet those requirements, set up a demo with one of our digital asset management specialists here. You can also find a quick overview of the system on our product page.

Yes, we offer a free sandbox account with full system functionality. To discuss your unique DAM requirements with a DAM specialist and set up your demo account, click here.

We do! MediaValet has partners across the globe, and we’re always looking for new partners to add to our family. To take a look at the partner program levels available or discuss the type of partners required for your project, contact us here.

Our latest press releases can be found on our website here. For more information, please email babak.pedram@mediavalet.com

You can find all of our open positions on our career page here. Can’t find the position you’re hoping for? Send your resume to hr@mediavalet.com - we’re always looking for awesome people to join our team!

Platform Information

We are built from the ground up on Microsoft Azure PaaS, leveraging Microsoft’s award-winning security, compliance, scalability and global reach (Microsoft has 40 data centers). We are also a Gold Microsoft Partner, leveraging Microsoft’s support in R&D, innovation and customer experience.

No, MediaValet is a 100% cloud-based Software-as-a-Service solution, leveraging Microsoft Azure security, scalability and compliance for all hosted assets – our solution cannot be hosted on-site.

Yes, we offer customization options to create an on-brand look and feel for your MediaValet library – this includes customer URL, logo and UI that matches your brand standards.

Yes, you can upload new versions of files and MediaValet will track the version history, with the ability to revert to older versions.

MediaValet provides the highest level of security in the industry, with assets being triple-replicated, as well as geo-replicated upon uploading. This means that your assets are backed up with 6 copies stored in 2 different geographical locations.

We support over 300 different file types, including 3D files, Office files, PDFs and documents, as well as offer file previews for the industry’s largest number of file types. To learn more about the file types we support, contact us here.

All photos, videos, graphics, documents, spreadsheets, presentations, PDFs and 3D files can be previewed in MediaValet. Office 365 documents can also be edited directly from the system.

Yes, we offer drag-and-drop during the uploading process.

Yes, our mobile app is available on Apple, Google and Android products.

Sorry, your library is only available when connected to the internet.

Pricing

The cost for MediaValet includes unlimited users, unlimited support and unlimited training, and is based on your unique platform configuration, storage and integration needs. That’s why we need to know a bit more about your company and your Digital Asset Management initiative.

To get accurate pricing based on your use-case, please contact us here.

All of our pricing is reflected in USD.

Our most popular package is 1 TB of storage, but MediaValet can scale to the storage needs of any size. If you’re unsure about how much storage you need, contact our Digital Asset Management specialists here.

Integrations

MediaValet integrates with a variety of IT and marketing solutions, and also has an open API that can handle any additional integrations you require. Information on all of our integrations can be found here.

We are able to offer a number of integrations for free and others depend on the system costs and licensing structures. Contact us here to find out more on pricing for your unique integration needs.

MediaValet has an open API, which allows you to build any integration you required. We also continuously add new integrations - drop us a note here to see if your required integration is on our roadmap.

Yes, we have an integration with Adobe Creative Cloud products, including InDesign, Photoshop and Illustrator, as well as creative process solutions that enable high-volume production with other Adobe products, like Adobe Premier.

MediaValet provides incredibly robust Open REST API to developers and customers. For additional information on API specs click here.

Customer Support

We provide unlimited 24/7 customer support.

Additional resources and best practices are provided right inside your MediaValet library. There’s a category called Introduction and Help, where you’ll find various guides and videos to help you. If you can’t find what you’re looking for, just reach out to our 24/7 support with any questions you might have.

You need your approved username and password to log into your company’s MediaValet library. Contact your administrator for this information, or contact customer success for additional help at support@mediavalet.com

No worries – it’s easy! To reset your password, click “Forgot your password?” on the login page and follow the prompts. You’ll be sent an email with instructions to reset your password.

If your keywords are highlighted with a different colour, it means that they haven’t been approved by your administrator yet. You’ll still be able to see these keywords, but they’ll remain invisible to other users until approved.

Your ability to download original files is set by your user permissions. For access to original files, please contact your administrator to update your permission settings.

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